Every year at Cisco Live U.S., I spend time with the people who keep the world running. The IT teams behind hospitals, power grids, banks, airlines, and governments. The operators who get paged at 2 a.m. The security teams racing against adversaries who never take a day off. This year there’s more urgency than ever. The environment we’re operating in has changed faster in the last 18 months than in the previous decade. In that context, agentic AI has massive implications for

A year ago, at Cisco Live, we previewed Cisco AI Canvas, an agentic workspace where IT teams and AI agents investigate and resolve issues across every domain. It was built for teams that need to move from alert to evidence, from evidence to decision, and from decision to resolution faster. During beta testing, AI Canvas was available in Meraki and Splunk. Today, Cisco AI Canvas is moving into Controlled Availability as an integrated part of Cisco Cloud Control rather than in

Every few decades, infrastructure gets a new abstraction. We went from racking hardware to virtualizing it, then from clicking through consoles to writing infrastructure as code. Each shift changed who could build, how fast they could move, and what was possible to defend. The next abstraction isn’t coming. It’s already here. As Jeetu Patel captured, agentic AI is kicking off a networking supercycle — the era of managing critical infrastructure at human scale is over. What co

Over the past several decades, campus networks have evolved from connecting wired computers, to supporting wired and wireless managed devices, to securely connecting an ever-growing mix of managed, unmanaged, and IoT devices. Today, another shift is underway. Systems increasingly do more than inform people—they act on behalf of people. AI agents can update records, trigger workflows, access systems, and make decisions in real time. In hospitals, factories, offices, and stores

When we launched Cisco IQ, I said the AI era arrived mid-cycle. It landed on infrastructure that was never designed for it, and the engineers responsible for that infrastructure were spending their best hours on work that humans were never designed to do. That is still true. But the threat environment has shifted underneath it. The attacks are faster. The compliance mandates are real. The environments that cannot connect to a cloud still need intelligence to run them. And the